Terms of service

Welcome to GOTTO.
These Terms of Service (“Terms”) govern your access to and use of the GOTTO website, mobile application, products, and services. By accessing or using GOTTO, you agree to comply with these Terms.If you do not agree with any part of these Terms, please do not use our services.

About GOTTO
GOTTO is a curated fashion, tech, and lifestyle marketplace offering products from various suppliers and brands through our online platform.
We reserve the right to update, modify, suspend, or discontinue any part of the platform at any time without prior notice.
Eligibility
By using GOTTO, you confirm that:
You are at least 18 years old or have permission from a parent or legal guardian.
You are legally capable of entering binding agreements.
The information you provide is accurate and complete.
Account Responsibility
You are responsible for:
Maintaining the confidentiality of your account credentials.
All activities that occur under your account.
Providing accurate billing, shipping, and contact information.
We may suspend or terminate accounts that violate these Terms or appear fraudulent.
Products & Availability
We aim to provide accurate product descriptions, images, pricing, and availability. However:
Colors and product appearance may vary depending on device displays.
Some products may occasionally become unavailable.
We reserve the right to modify pricing or discontinue products without notice.
GOTTO does not guarantee uninterrupted product availability.
Orders & Payments
By placing an order, you agree that:
All payment information provided is valid and authorized.
Orders may be reviewed for fraud prevention and security purposes.
We may cancel or refuse orders at our discretion.
Accepted payment methods are displayed during checkout.
Shipping & Delivery
Delivery times are estimates and may vary depending on location, customs processing, carrier delays, or supplier fulfillment times.
GOTTO is not responsible for delays caused by:
Customs inspections
Weather conditions
Carrier disruptions
Incorrect customer information
Customers are responsible for any applicable customs duties or import taxes.
Returns & Refunds
Eligible products may be returned or refunded according to our Refund Policy.
Returned items must generally:
Be unused and in original condition
Include original packaging where applicable
Be submitted within the stated return period
Certain products may be non-refundable for hygiene, digital, customized, or clearance reasons.
User Conduct
You agree not to:
Use GOTTO for unlawful purposes
Interfere with platform security or functionality
Upload malicious software or harmful code
Attempt unauthorized access to systems or accounts
Use automated tools to scrape or exploit content
We reserve the right to restrict access for violations.
Intellectual Property
All content on GOTTO, including but not limited to:
Logos
Branding
Graphics
Product layouts
Website design
Text and media
is owned by or licensed to GOTTO and protected under applicable intellectual property laws.
Unauthorized use or reproduction is prohibited.
Privacy
Your use of GOTTO is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in our Privacy Policy.
Third-Party Services
GOTTO may integrate or link to third-party services, payment providers, or external websites.
We are not responsible for:
Third-party content
External policies
Service interruptions
Third-party practices
Use of third-party services is at your own risk.
Disclaimer
GOTTO services are provided “as is” and “as available.”
We do not guarantee:
Continuous availability
Error-free operation
Absolute accuracy of all content
Uninterrupted access
To the fullest extent permitted by law, GOTTO disclaims warranties of any kind.

Limitation of Liability
To the maximum extent permitted by law, GOTTO shall not be liable for:
Indirect or incidental damages
Loss of profits or data
Delayed deliveries
Service interruptions
Third-party failures
Our total liability shall not exceed the amount paid for the relevant order.
Changes to These Terms
We may update these Terms from time to time.
Updated versions become effective upon posting on our website or app. Continued use of GOTTO after updates constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in the United Kingdom, without regard to conflict of law principles.
Contact
For questions regarding these Terms, please contact:
GOTTO
Email: online@gotto.store
Website: gotto.store